SAP Knowledge Base Article - Public

2708601 - Global Benefits - Application error when save an Insurance Plan

Symptom

When save an insurance plan the system triggers the following fingerprint = d8368945a44296a82a3951b48db9ce1ee86f1c45

Environment

  • Employee Central
  • Global Benefits

Reproducing the Issue

  1. Go to Benefits Admin Overview
  2. Create or edit an Insurance Plan
  3. Fill the information and save

Cause

This error is caused by a missing Legal Entity into Benefit associated to this Insurance Plan

Resolution

  1. Go to Benefit associated with this Insurance Plan
  2. Check "Step 3: Associated Legal Entities" and verify all Legal Entities objects associated
  3. Fill the missing Legal Entity associated and save Benefit

Keywords

benefit insurance plan fingerprint d8368945a44296a82a3951b48db9ce1ee86f1c45 fingerprint = d8368945a44296a82a3951b48db9ce1ee86f1c45 , KBA , LOD-SF-EC-GBF , Global Benefits , How To

Product

SAP SuccessFactors Employee Central all versions