SAP Knowledge Base Article - Preview

2708693 - "Could not log on to BIP server; Internal error." when trying to login to BI Platform using Analysis for Microsoft Office

Symptom

  • Get error: "Could not log on to BIP server; Internal error." when login to SAP Analysis for Microsoft Office
  • Unable to login to SAP Analysis for Microsoft Office after BI Platform upgrade
  • Has administrative rights
  • ''Please enable REST support in WEB-INF/conf/axis2.xml and WEB-INF/web.xml' is displayed when accessing Web Service URL i.e. http://<ServerName>:<Port>/dswsbobje/services/Session
  • Web Application Container Server is running and enabled
  • "com.sap.webi.client.toolkit.LoginInfo||Error on calling destroy on a not null IContext: CoreException>>>com.businessobjects.sdk.core.CoreException" in Web Application Server logs
  • "The service cannot be found for the endpoint reference (EPR) http://<ServerName>:<Port>/dswsbobje/services/SESSION" in Web Application Server logs


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Environment

  • SAP Analysis for Microsoft Office 2.x 
  • SAP BusinessObjects Business Intelligence 4.x
  • Apache Tomcat

Product

SAP BusinessObjects Analysis 2.4, edition for Microsoft Office ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

analysis, microsoft, office, upgrade, update, patch, tomcat, dswsbobje/services/Session, dswsbobje, url, RESTful URL, analysis office, bi, internal error , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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