When you try to invite someone to some Jam group, the system shows an error "Unknown e-mail address".
SAP Jam Collaboration
Reproducing the Issue
- Access to Jam
- Go to Jam Group
- Click on Invite Button
- Try to invite someone
- "Unknown e-mail address" message will appear
This happens when you try to invite an external user in a non-external SAP Jam group.
This is an expected behavior as external users cannot be invited to a non-external Jam groups.
2082981 - Creating Groups on Jam
Jam, group, invite, external user "Unknown e-mail address" when Trying to Invite Someone to Join to a Jam Group , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-GRP , Group Issues , Problem