SAP Knowledge Base Article - Public

2708967 - How to configure the system to ignore special characters when performing a user search?

Symptom

It is desired to know how to configure the system to ignore special characters when performing a user search. E.g.: the user name contains characters like "Ø", "ł", "й", "д".

Environment

SAP SuccessFactors Learning

Resolution

Currently, there is not an option within the system to have the special characters ignored during the user search. The special characters should be present within the user name to match the search.

To have a different system behavior, it would be possible to have an enhancement request created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

2281598 - How to search for user names with special characters by typing

2283764 - Updating Special Characters via Connector

2264015 - How to allow special characters in Email addresses in the LMS

2585549 - Site ID with special characters causes errors

Keywords

special, character, configuration, ignore, user, search, name , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions