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SAP Knowledge Base Article - PreviewSymptom
When Hard Bounce Interaction is created for some contacts, it sometimes deletes the contact's information such as Country, City and etc...
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Environment
- SAP Hybris Marketing – SAP Marketing
- SAP Hybris Marketing Cloud – SAP Marketing Cloud
Product
SAP Hybris Marketing 1.2 ; SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP NetWeaver 7.5 ; SAP hybris Marketing 1.1
Keywords
EMAIL_BOUNCE_HARD, Contact Information, ID Origin, EMAIL , KBA , CEC-MKT-DM-IC , Interaction Contact , Problem
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