Symptom
Error "Could not open app. Please try again later." when opening the DVM tile - "BW Savings potential- NLS and unused infrastructure"
Environment
SAP Solution Manager 7.2
Reproducing the Issue
- Transaction SM_Workcenter
- Navigate to DVM section
- Click on the "BW Savings potential- NLS and unused infrastructure"" Tile
Cause
The relevant services in SICF are not activated.
Resolution
- Switch to Developer mode via F12.
- Click on the tile again.
- Check console area and the following error message can be seen
failed to load 'sm/dvm/bwunused/Component.js' from /sap/bc/ui5_ui5/sap/sm_dvmbwunused/~1AD20F7FDFED5A87065CBDA9C48C218F~5/Component.js: 403 – Forbidden
Caused by: undefined - Go to T-code SICF .
- In servicepath insert /sap/bc/ui5_ui5/sap/sm_dvmbwunused and Execute.
- Under “Documentation" it will show “BW unused”, Right click and “activate”.
- Afterwards you may try to open the tile again. If there is the error "No System Alias found for Service '<service name>' and user '<current user>'", please refer to KBA 2527329 to add system alias for the service.
See Also
[Enter your See Also here...]
Keywords
Could not open app; DVM, BW Unused, tile, 7.2, Fiori, sm_workcenter, workcenter, application, app, sm_dvmbwunused, Could not open app, Please try again later , KBA , SV-SMG-DVM , Data Volume Management , How To
Product
SAP Business ByDesign all versions