Symptom
Onboarding Tile not available for New Hires
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- New Hire logs into SuccessFactors
- No Onboarding Tiles are available on homepage
Cause
No permissions to Onboarding Tiles are granted for the new hire.
Resolution
- Navigate to Admin Center
- Manage Permission Role
- Search role "Homepage3 Tile View" and select it
- Click Permission
- Scroll to "Homepage V3 Tile Group Permission"
- Tick "Homepage V3 Onboarding tile group"
- Click Done
Please note that Onboarding Tiles mean tiles such as My Peers, Where to go under Onboarding Section.
For customers using Pre day 1, "Homepage v3 To-Do tile group" permission is needed, because the Complete paperwork tile is under To-Do section.
Keywords
Onboarding Tiles, Tiles, Homepage Tiles, New Hire, Pre day 1 , KBA , LOD-SF-OBD-TOR , Onboarding Tours , Problem