SAP Knowledge Base Article - Public

2709390 - User in Security Deleted After Offboarding Activity is Completed [Offboarding] [System Behavior] - Onboarding 1.0

Symptom

After completion of Offboarding workflow, user in Security is deleted

Environment

  • SAP SuccessFactors Onboarding 1.0 - All Versions
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  • Step 1: Navigate to SAP SuccessFactors HCM > Onboarding > Process
  • Step 2: Create a new Offboarding workflow and select the target user
  • Step 3: Complete the Offboarding process
  • Step 4: User selected is removed in Security > Users

Cause

Expected System Behavior

Resolution

For Live Customer(s), Implementation Partner(s), and Consultant(s)

It is an expected behavior that Offboarded employees after workflow completion will be removed in Security > Users.

Keywords

EmployeeLogin, employeeid, UserName, USERID, Deleted, Delete, Remove, Purge, Offboarding, Activitity, Resigned, Voluntary, Quit, Not Working, Resignation , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SAP SuccessFactors Onboarding 1811 ; SAP SuccessFactors Onboarding 1902 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508