SAP Knowledge Base Article - Public

2709641 - Item Connector Error: "Repeat Count is required when failure action is specified." — LMS

Symptom

  •  Repeat Count is required when failure action is specified.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Prepare the item connector input file. Populate the FAILURE_ACTION.
  2. Run Item Connector.

Cause

  • This is an expected behavior.

  • System needs to know how many times the user can fail before performing the failure action you set and that is what 'REPEAT_COUNT' is.

  • REPEAT_COUNT is the number attempts the user has to take the content of an online item before the LMS locks the item.  This only applies if there is a failure status setting applied to the item.

Resolution

If there is a value set in FAILURE_ACTION, you must also populate the REPEAT_COUNT column in the file.

See Also

2316896 - Unlock an Item that is showing as locked in the User's learning plan

Keywords

lock, repeat, count, repeat count, REPEAT_COUNT, FAILURE_ACTION , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions