SAP Knowledge Base Article - Public

2710387 - Preview Option Is Missing From Sales Quotes


Preview option is not available for Sales Quotes with status'Completed' that were migrated.
Though it is available for Sales Quotes with Open status.


SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Sales workcenter.
  2. Go to Sales Quote view.
  3. Open Sales Quote 123(where 123 is Sales Quote ID),this Sales Quote was migrated and has status Completed.
  4. Click on Actions.
  5. Preview option is not available.


Sales Quotes which have been migrated with status 'Completed' do not support printing. Therefore Preview option is disabled as well.


This is the correct system behavior for migrated Sales Quotes with 'Completed' status.


sales quote , action , preview , KBA , status , sales quote , migration , completed , preview , action , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions