Symptom
You want to assign Business Role DEF (DEF represents the Business Role ID) to Business User XYZ (XYZ represents the Business User ID).
Business Role DEF has work center and view restrictions assigned which are not yet assigned to Business User XYZ.
When assigning the Business Role DEF to Business User XYZ, warning message shows: 'Rule 01 - Service Units of Employee for View ABC in Business Role DEF determined no restrictions.' (ABC represents the View name). Also, access restrictions are not updated for the user.
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Environment
SAP Cloud for Customer
Product
Keywords
Business Role, Business User, Rule 01, Service Unit, Restrictions, View , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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