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SAP Knowledge Base Article - PreviewSymptom
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- Restful Directory and Presence Interface (DPI) has been implemented:
- Provides directory data, and for internal users and queues also presence information
- RI logs the following error: "ERR> User does not have configuration or rights for directory templates"
User does not have configuration or rights for directory templates""> Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Supplier Relationship Management 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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