Symptom
User is trying to search internal candidates in Recruiting using Employee ID as search criteria but no search results are returned even if an employee exists with the valid employee ID.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
RCM-18867, Candidate search using Employee ID , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement
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