2711168 - Candidate Search using Employee ID does not show any results

User is trying to search internal candidates in Recruiting using Employee ID as search criteria but no search results are returned even if an employee exists with the valid employee ID.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

 SAP SuccessFactors Recruiting Management

1.  Go to Recruiting > Candidates
2. Select search criteria "Basic info">"Employee ID"
   
   
3. After entering the Employee ID you want to search, no results are displayed even though there is an employee with the ID you entered.

Candidate search actually populates the search fields from Candidate Profile Template. When 'employeeId' standard field is added in this template, it automatically starts appearing in candidate Power search UI even though this field is not searchable.

Candidate Search using Employee ID as a search criteria is not supported currently in Recruiting.

SAP SuccessFactors Recruiting is no longer accepting enhancement requests; future recruiting development investment is focused on SmartRecruiters. A separate KBA will be published once enhancement requests for SmartRecruiters are open. Please refer to KBA 3798700 - Enhancement Requests for Recruiting - Recruiting Management.

RCM-18867, Candidate search using Employee ID , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem