Symptom
Customer created a Document Generation that should display [[currency]], this work correctly, but when is generated a ducument for an employee for Colombia the [[currency]] does not appear in the Document.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- Document Generation
Reproducing the Issue
- Take Action (for Comlumbian Employee)
- Generate a Document
- Choose the template
- Download
Cause
The mapping is pointing for an object in the Job Information that this value does not exist.
Example:
The mapping is poiting for Job Information -> Company -> Currency Code
But when Looking at Manage Data -> Legal Entity (Company) -> Currency is not filled
Resolution
Fill the currency field in the object that the mapping is getting the value.
For above example the currency that have to be maintained is within Manage Data -> Legal Entity (Company) -> Currency.
Keywords
Document Generation, Document Generation Mapping, Currency, [[currency]] , KBA , LOD-SF-EC-DOC , Document Generation , Problem