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2711483 - Sales reports does not support different UoM for one article


You have maintained in your backend system (e.g. SAP Business One) an item/article with multiple units of measure (e.g. KG and gram) and have synchronized them to the SAP Customer Checkout. Then, you have sold this item using these different UoM. After it, you have ran a sales report in the CCO Manager and have noticed that the number of articles sold did not match with the quantity sold.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Customer Checkout
  • SAP Customer Checkout Manager
  • SAP Business One 


SAP Customer Checkout all versions


UoM, sales report, manager, revenue, article, measure , KBA , IS-SE-CCO , Customer Checkout , How To

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