SAP Knowledge Base Article - Public

2711718 - Over-the-Counter Sale is Not a Search Criteria in Invoice Requests View

Symptom

When trying to use the Advance Search of the Invoice Requests View, the Over-the-Counter Sale option is not displayed for the field Invoice Request Type.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Filter for All Invoice Requests.
  4. Select the Advanced Filter.
  5. In the Invoice Request Type field, select the drop-down list.

 No Over-the-Counter Sale option is displayed, however in the Results table, it is possible to see that there are Invoice Requests with Type Over-the-Counter Sale.

Cause

Currently, the option Over-the-Counter Sales is not available in the Advanced Filter for the Invoice Request Type field.

Resolution

In this case, it is recommended to search the Over-the-Counter Sale Invoice Requests by setting filter on Invoice Request Type column.

For this process the following steps can be performed:

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Filter for All Invoice Requests.
  4. Select the Invoice Request Type column.
  5. In the Filter field, enter Over-the-Counter Sale.

The Over-the-Counter Sale Invoice Requests will be displayed in the UI.

Keywords

Invoice Request Type; Over-the-Counter Sales; Advanced Filter , KBA , SRD-CRM-INV , Customer Invoicing , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions