SAP Knowledge Base Article - Public

2711718 - Over-the-Counter Sale is Not a Search Criteria in Invoice Requests View

Symptom

You have Over-the-Counter sales documents created in the system. However you are not able to set this type in the Advanced Filter in Invoice Reqeusts view.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Show All Invoice Requests in the query, open Advanced Filter.
  4. In the Invoice Reqeust Type drop down list, there is no option for Over-the-Counter sales. 
  5. However, in the Results table, you are able to see Invoice Reqquests with Type: Over-the-Counter Sale.

Cause

Currently, the option Over-the-Counter Sales is not available in the Advanced Filter for Invoice Request Type field.

Resolution

You can filter it in the invoice requests list by setting filter based on Invoice Request Type column.

Keywords

Invoice Request Type; Over-the-Counter Sales; Advanced Filter. , KBA , SRD-CRM-INV , Customer Invoicing , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign all versions