Symptom
When trying to use the Advance Search of the Invoice Requests View, the Over-the-Counter Sale option is not displayed for the field Invoice Request Type.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Requests view.
- Filter for All Invoice Requests.
- Select the Advanced Filter.
- In the Invoice Request Type field, select the drop-down list.
No Over-the-Counter Sale option is displayed, however in the Results table, it is possible to see that there are Invoice Requests with Type Over-the-Counter Sale.
Cause
Currently, the option Over-the-Counter Sales is not available in the Advanced Filter for the Invoice Request Type field.
Resolution
In this case, it is recommended to search the Over-the-Counter Sale Invoice Requests by setting filter on Invoice Request Type column.
For this process the following steps can be performed:
- Go to the Customer Invoicing work center.
- Go to the Invoice Requests view.
- Filter for All Invoice Requests.
- Select the Invoice Request Type column.
- In the Filter field, enter Over-the-Counter Sale.
The Over-the-Counter Sale Invoice Requests will be displayed in the UI.
Keywords
Invoice Request Type; Over-the-Counter Sales; Advanced Filter , KBA , SRD-CRM-INV , Customer Invoicing , AP-CI-CI , Customer Invoice , How To