2711764 - Data cannot be loaded at the second time of opening story based on Live HANA connection with SAML SSO in SAP Analytics Cloud (SAC)

• Data cannot be loaded at the second time of opening story based on Live HANA connection with SAML SSO in SAP Analytics Cloud (SAC)

• SAP Analytics Cloud 2018.18.4
• SAP HANA

1. Clear chrome cache and restart Chrome
2. Login to SAC tenant with custom SAML IDP configured. 
3. Open one story based on Live HANA connection
   => The story displays correctly.
4. Close chrome, open chrome again, login and open the same story
   => Data cannot be loaded into any widget(table, chart).
   => Go to designer of one widget, and found that the data source becomes unavailable.
   => Found 403 error for SSO request in Chrome development tools, but if openning the SSO request in a new tab, it will get correct response.
5. Clear chrome cache and then restart chrome, login SAC, open the same story.
   => The story displays correctly.

The .xsaccess file in HANA is not in effect.

Delete the .xsaccess file and recreate it again in HANA Web.

Workaround: using Chrome Incognito Window to access your SAC tenant.

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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