SAP Knowledge Base Article - Public

2712013 - The 'Right to Return Details' tab is not Available in Position Org Chart

Symptom

When viewing a Position where the incumbent is on Leave of Absence or Global Assignment, the 'Right to Return Details' tab is not visible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • Employee Central
  • Position Management
  • Time Off
  • Position Org Chart 

Reproducing the Issue

  1. Navigate to Admin Center > Click on the Homepage Dropdown >  Select 'Org Chart'
  2. Select 'Position Org Chart' > Search for the Position of the user > 'Right to Return' icon displays but is not actionable 
  3. Click on the Position > 'Right to Return Details' tab is not visible
     No_Right_to_Return.png

Cause

This issue is caused by 'Right to Return Details' disabled in the 'Org Chart Configuration' feature. This setting defines which sections will be displayed on the side panel in Position Org Chart

Resolution

To resolve the issue you will need to enable this setting. To do so;

  1. Navigate to Admin Centre > Org Chart Configuration
  2. Select 'Position Organization Chart' > Scroll to 'Specify which sections will be displayed on the side panel, and in what order:'
  3. Tick the box 'Right to Return Details' > Save
    Org_Chart_Config.png

After doing so the Right to Return icon will be actionable and the Right to Return Details tab will be available
RtR_Details.png

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Guide: Employee Central Position Management

Chapter: Right to Return

See Also

  • 2635087 - Unable to Remove Right to Return on a Position
  • 2712013 - The 'Right to Return Details' tab is not Available in Position Org Chart

Keywords

Right to Return, Position Organization Chart, Org Chart, Time Off, Leave of Absence, Global Assignment, Right to Return Details, Visible, missing, Org Chart Configuration, Position Management, time off, LOA , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902