SAP Knowledge Base Article - Preview

2712069 - Values Migrated to the Wrong Customer Accounts

Symptom

You have migrated Accounts Payables and Accounts Receivable, however you noticed that it was posted to the wrong Master Data Record.

 E.g.: You have a migration file for the following Customer Numbers and Customer Names:

10 Customer A

20 Customer B

30 Customer C

 

When you migrated it to the system, the system has renumbered to the following numbers:

10 Customer D (a customer that was manually added before the import)

20 Customer A

30 Customer B

40 Customer C

 

Then, when you imported AR/AP, you changed the file to reflect the Customer IDs that the system used:

10 Customer D open $100

20 Customer A open $105

30 Customer B open $110

40 Customer C open $115

 

The migration of Open AR/AP looked up the numbers on the original migration template and it got posted to the original customer from the file, and hence the following behavior occurs:

 Customer D $100 posted to Customer Account A

Customer A $105 posted to Customer Account B

Customer B $110 posted to Customer Account C

Customer C $115 posted to Customer Account C, because there was no 40 in the original import file.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Customer Accounts, Migration, External IDs, Accounts Payable, Accounts Receivable, Data Import, Master Data Records, Migration Tool, Account ID. , KBA , SRD-FIN-GL , General Ledger , How To

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