SAP Knowledge Base Article - Public

2712164 - C4C - Outbound Replication of Business Partner is Not Getting Triggered

Symptom

**INTERNAL USE ONLY**

The replication of business partners from c4c is not getting triggered although the integration with ERP is correctly configured.

Environment

SAP Cloud for Customer Integration with ERP

Reproducing the Issue

  1. Modify any customer in C4C
  2. No outbound message BusinessPartnerERPReplicationOut is generated in Web Service Message Monitoring

Cause

There are two communication arrangements "Business Partner Replication to SAP ERP".

Resolution

Inform the customer the following

The communication arrangement "Business Partner Replication to SAP ERP" is used for integrating C4C with ERP only.
It is not possible to trigger replication of Accounts to multiple SAP ERP systems simultaneously. So due to technical reasons, when you use this communication arrangement more than once you need to implement the BAdi RecipientSystemDeterminationbyBuinessObject or delete the second communication arrangement.

Keywords

BusinessPartnerERPReplicationOut; BP replication is not triggered; , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1.0 ; SAP Cloud for Customer core applications 1.5 ; SAP Cloud for Customer core applications 1305 ; SAP Cloud for Customer core applications 1308 ; SAP Cloud for Customer core applications 1311 ; SAP Cloud for Customer core applications 1402 ; SAP Cloud for Customer core applications 1405 ; SAP Cloud for Customer core applications 1408 ; SAP Cloud for Customer core applications 1411 ; SAP Cloud for Customer core applications 1502 ; SAP Cloud for Customer core applications 1505 ; SAP Cloud for Customer core applications 1508 ; SAP Cloud for Customer core applications 1511 ; SAP Cloud for Customer core applications 1602 ; SAP Cloud for Customer core applications 1605 ; SAP Cloud for Customer core applications 1608 ; SAP Cloud for Customer core applications 1611 ; SAP Cloud for Customer core applications 1702 ; SAP Cloud for Customer core applications 1705 ; SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Cloud for Customer core applications 1802 ; SAP Cloud for Customer core applications 1805 ; SAP Cloud for Customer core applications 1808 ; SAP Cloud for Customer core applications 1811 ; SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911 ; SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2005 ; SAP Cloud for Customer core applications 2008 ; SAP Cloud for Customer core applications 2011 ; SAP Cloud for Customer core applications 2102 ; SAP Cloud for Customer core applications 2105 ; SAP Cloud for Customer core applications 2108 ; SAP Cloud for Customer core applications 2111 ; SAP Cloud for Customer core applications 2202 ; SAP Cloud for Customer core applications 2205 ; SAP Cloud for Customer core applications 2208 ; SAP Cloud for Customer core applications 2211 ; SAP Cloud for Customer core applications 2302 ; SAP Cloud for Customer core applications 2305 ; SAP Cloud for Customer core applications 2308 ; SAP Cloud for Customer core applications 2311 ; SAP Cloud for Customer core applications 2402 ; SAP Cloud for Customer core applications 2405 ; SAP Cloud for Customer core applications 2408 ; SAP Cloud for Customer core applications 2411 ; SAP Cloud for Customer core applications 2502 ; SAP Cloud for Customer core applications 2505 ; SAP Cloud for Customer, core applications 2.0