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2712267 - No printout for merged PDF spool

Symptom

In the system which has SAP Note #2237181 - "Release Planning screen is blank and does not load in SolMan SM_CRM" implemented, the ADS spool consisting of multiple PDF files(parts) are merged into a single PDF file.
When printing the merged PDF file via SAPPDFPRINT, there is no printout from the printer. 

Once the printing is started from SAP, there is one single PDF file created in user's tmp folder C:\Users\<USERNAME>\AppData\Local\SAP\SAP GUI\tmp\.
When trying to open this file, the used PDF reader program report an error saying that the file is damaged and could not be repaired.   

In the log files from the Frontend PC which can be obtained by the steps described in KBA 1780896 - "Collect Frontend Windows logs for print via Access Method G", Error: Invalid PDF document may be seen as below:
sapwinlog.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Netweaver releases 731/740/750

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

ADS, PDF, merge, no printout, file is damaged, Invalid PDF document, ADS_MERGE_PDF, RSPO0021 , KBA , BC-CCM-PRN , Print and Output Management , Problem

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