Symptom
In this document we will define the system behavior of Employee Delta Export Add-In (Microsoft Excel) and clarify the current features available to multiple employee data changes on one given day.
Environment
- BizX
- SuccessFactors
Reproducing the Issue
1. Scenario:
User (xxxx) has two contracts, who's person-id-external is abc123. The same user's (xxxx) user ID is also abc123 for the main contract, and 1 for the second contract.
You make a data change on both contracts on the same day. You then run the Employee Delta Export, and get two rows, and only one person-id-external in the first one.
2. Summary:
You are making two changes (to employee data) in the one day and is looking for 2 entries to user abc123.
3. Problem:
The problem is that we don't have any identifier to know what section of data of abc123's data was changed - e.g. was it a change to Global Assignment Information or Job Information (supported entities).
Cause
- In the case of multiple changes per day, Employee Delta Export will create only one row to show changes.
- Currently we do not display user information for the changes that happened to any of the sub-segments of employement data, which can be used to identify the change of data.
- This is the current standard behaviour.
Resolution
Enhancement Request:
Kindly submit an Enhancement Request to incorporate this feature into future releases as per below KBA:
2281168 - How to create Enhancement Request for Successfactors Integrations
See Also
Standard Documentation on Employee Delta Export:
Keywords
- Employee Delta Export
- Compound Employee
- Add-In