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2713197 - An error occurs in Maintenance Planner during a Plan from S/4HANA xxxx to S/4HANA xxxx

Symptom

  • An error occurs in Maintenance Planner during a plan for a system from SAP S/4HANA xxxx to SAP S/4HANA xxxx
  • The error message is similar to :
    Browser Name: Chrome
    Browser UserAgent: <browser info>
    User :<user name> ( S-User )
    Navigation Steps :
     1: MP Application Load
     2: Explore Systems
     3: Click System :<SID>
     4: plan
     5: Plan Step: Define Change
     6: Update Options for system :<SID>
     7: Back Page
     8: Plan for SAP S/4HANA
     9: s4Hana Step: Overview
     10: s4Hana: Select Backend System
     11: Explore Systems
     12: Click System :<SID>
    13: plan
     14: Plan Step: Define Change
     15: Update Options for system :<SID>
     16: Selected Update/Install Options for system <SID>[ABAP] :Plan a Conversion to SAP S/4HANA
    17: Selected Update/Install Options for system <SID>[ABAP] :SAP S/4HANA 1809
     18: Selected stack :Initial Shipment Stack
     19: System Plan Update Confirm
     20: Update Options for system :<SID>
     21: Transaction Id: <Transaction Id>
     22: System Plan Step: selected_files
     23: SelectFiles OSDB :
     24: SAP KERNEL 7.73 64-BIT UNICODE
     25: SAP HOST AGENT 7.21
     26: SAP IGS 7.53 27: SOFTWARE UPDATE MANAGER 1.0
    Action id: 11
    Request URL : https://apps.support.sap.com:/sap...... <removed> ..../services?call_from=os_db
    Request Post XML : <mnp:request action="getStackFiles" trans_name="" sub_action="" navigation ="" xmlns:mnp="http://xml.sap.com/2012/01/mnp"><mnp:entity call_for="download_stack_xml" sessionid="<session ID"><mnp:entity id="<SID>[ABAP]" type="TS" label="<SID>[ABAP]"><mnp:entity id="NT_X64" type="OS" label="Windows on x64 64bit"><mnp:entity id="HDB" type="DB" label="SAP HANA database"><mnp:entity id="73554900100200007950" type="SCV" label="SAP KERNEL 7.73 64-BIT UNICODE"></mnp:entity></mnp:entity><mnp:entity id="67838200100200018473" type="SCV" label="SAP HOST AGENT 7.21"></mnp:entity><mnp:entity id="73554900100200007401" type="SCV" label="SAP IGS 7.53"></mnp:entity><mnp:entity id="01200314690200013676" type="SCV" label="SOFTWARE UPDATE MANAGER 1.0"></mnp:entity></mnp:entity></mnp:entity></mnp:entity></mnp:request>
    Response Code : 500
    Response XML : <HTML><HEAD>
    <TITLE>500 SAP Internal Server Error</TITLE>
    </HEAD><BODY>
    <H1>500 SAP Internal Server Error</H1>
    ERROR: Object does not exist. (termination: RABAX_STATE)<P>
    </BODY></HTML>
  • The Product Version SAP EHP8 FOR ERP 6.0 and SAP ERP 6.0 are included in the product versions of the system
  • When viewing the system in "Explore Systems" the Installation number is populated with the first 10 digits of the system number


Read more...

Environment

Maintenance Planner

Product

SAP ERP 6.0

Keywords

Crash, Prevent, Plan a conversion to SAP S/4HANA, Maintenance Planner, Browser Name: Chrome, Incorrect, sysnr, User : <removed>, Object does not exist, 500 SAP Internal Server Error, termination, Rabax_state , KBA , BC-UPG-MP , Maintenance Planning Tools , Problem

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