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SAP Knowledge Base Article - PreviewSymptom
The Survey does not get assigned to the Visit as per Routing Rule even though the conditions are satisfied.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , survey , visit , conditions , activity plan , routing rule , LOD-CRM-ACT-ROT , Activity Routing , Problem
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