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SAP Knowledge Base Article - PreviewSymptom
You created a ticket routing rule based on an extension field for a different business object.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Ticket Routing Rules, Tickets, Extension Fields, Business Object , KBA , tikcet routing rules , tickets , extension field , supported business object , LOD-CRM-SRP , Service Request Processing , How To
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