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2713631 - Solution manager 7.2 SR -1 installation error SAP ASE for BS

Symptom

Installing Solman 7.2 SR 1 with ASE and facing error in execution phase at setup database server software:

TRACE      2018-10-19 22:33:38.835 (XXX\syb<sid>) (startInstallation) [synxccuren.cpp:575] CSyCurrentProcessEnvironmentImpl::setUser()
Terminated current impersonation.

ERROR      2018-10-19 22:33:38.865 (XXX\Administrator) (startInstallation) [CInstallerCallBackImpl.cpp:259] id=ind-rel.ind-os.ind-db.assertionFailed errno=CJS-00030 CInstallerCallBackImpl::abortInstallation()
Assertion failed: Unable to install the database software. Refer to trace file sapinst_dev.log for further information. The ASE installer terminated with return code -1073740791. You may check the ASE installer log files in folder G:\sybase\SID\log for details.

TRACE      2018-10-19 22:33:38.866 (XXX\Administrator) (startInstallation) [JSExtension.hpp:144] JSExceptionHandler::setJSException()
Member function 'Installer.abortInstallation()' has thrown ESAPinstException. Converting to JavaScript exception EJS::Exception.

TRACE      2018-10-19 22:33:38.866 (XXX\Administrator) (startInstallation) [CSiStepExecute.cpp:1372]
Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException

ERROR      2018-10-19 22:33:38.866 (XXX\Administrator) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.caughtException errno=MUT-03025
Caught ESAPinstException in module call: Assertion failed: Unable to install the database software. Refer to trace file sapinst_dev.log for further information. The ASE installer terminated with return code -1073740791. You may check the ASE installer log files in folder G:\sybase\SID\log for details..

TRACE      2018-10-19 22:33:38.867 (XXX\Administrator) (startInstallation) [JSExtension.hpp:1142] CallFunctionBase::call()
Member function 'Installer.invokeModuleCall() has thrown a module error. Rethrowing.

 


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP NetWeaver (NW) - All versions
  • SAP Solution Manager (SOLMAN) 7.2 SR 1

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Solution Manager 7.2

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , How To

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