SAP Knowledge Base Article - Public

2713745 - Application error when loading Admin Center in SuccessFactors - BizX


When loading Admin Center, the following application error appears on the screen:

errorId=7045eb7f-d023-4a7f-93a1-00206f7197c2, fingerprint=72387584b341645635921c965631bdef80dbc313, timestamp=2018-10-30T20:06:45.584-0400, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=7045eb7f-d023-4a7f-93a1-00206f7197c2, timestamp=2018-10-30T20:06:45.584-0400, and the version information from the current screen) if the issue keeps occurring., server=80pc4bcf69t, versionInfo=Release%3A%20b1808.20181018064633%0A%20%20%20%20Server%3A%2080pc4bcf69t%0A%20%20%20%20Timestamp%3A%202018-10-30T20%3A06%3A43.934-0400


SAP SuccessFactors Platform/BizX

Reproducing the Issue

  1. Click on your name over the top right
  2. Select Admin Center option


UpgradeCenter depends on MDF, it must be enabled while enabling upgrade center.


You need to have "Enable generic objects" setting enabled on provisioning. Please log an case reffering to this article.


application, error, admin, access, mdf , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors HXM Core all versions