SAP Knowledge Base Article - Public

2713798 - The Involved Parties Are Not Determined after Changes on Sales Data

Symptom

The involved parties are not determined after changes on Sales Data.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes work view.
  3. Open the Sales Quote 123 (123 represents the ID).
  4. Click on Edit.
  5. Change the Sales Unit.
  6. The Involved Parties are not re-determined.

Cause

The determination method for the involved party is "Provided by an Unspecified External Source". Externally changed parties have never been re-determined.

Resolution

This is the standard behavior of the system.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/SAPCloudforCustomer

See Also

SAP Admin Guide - Sales Quotes

Keywords

Sales Quotes, Involved Parties, Determination. , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions