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2713822 - SUM stops in upgrade phase MAIN_SHDRUN/SUBMOD_DIFFEXP/JOB_* with dump DBSQL_MISSING_TENANT_KEY_ENTRY

Symptom

SUM(Software Update Manager) stops in MAIN_SHDRUN/SUBMOD_DIFFEXP/JOB_*.
The error symptom has been reported for two phases:

  • MAIN_SHDRUN/SUBMOD_DIFFEXP/JOB_RSPUSCAD
  • MAIN_SHDRUN/SUBMOD_DIFFEXP/JOB_RDDSAVTE

Upgrade logs hold error lines as below:

  • Checks after phase MAIN_SHDRUN/SUBMOD_DIFFEXP/JOB_RSPUSCAD were negative!
    Last error code set: Batchjob 'RSPUSCA4' with id 'XXXXX' is aborted
  • JOB_XXXXXX.DMP:
    Job RSPUSCA4 XXXXX started
    Step 001 started (program RSPUSCA4, variant , user ID DDIC)
    Internal session terminated with a runtime error
    DBSQL_MISSING_TENANT_KEY_ENTRY
    Job canceled
  • Checks after phase MAIN_SHDRUN/SUBMOD_DIFFEXP/JOB_RDDSAVTE were negative!
    *Error:* During the run of "COPY OF TECHNICAL SETTINGS" an error occurred.
    The report RDDSAVTE with job ID XXXXXXX has been aborted.
  • JOB_14512800.DMP:
    Job RDDSAVTE 14512800 started
    Step 001 started (program RDDSAVTE, variant , user ID DDIC)
    Internal session terminated with a runtime error
    DBSQL_MISSING_TENANT_KEY_ENTRY (see ST22)
    Job canceled


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Environment

  • SUM (Software Update Manager)
  • SAP Netweaver AS ABAP
  • SAP S/4HANA 1709 or higher

Product

SAP S/4HANA 1709

Keywords

DBSQL_MISSING_TENANT_KEY_ENTRY, RSPUSCA4, JOB_RSPUSCAD, SUM, Software Update Manager, MAIN_SHDRUN, SUBMOD_DIFFEXP, SHDRUN, DIFFEXP, JOB_RDDSAVTE, RDDSAVTE, COPY OF TECHNICAL SETTINGS, dump, ST22, 753, kernel, Central note, SUM 2.0, kernel patch, DD_TENANT_KEYS, aborted, Internal session terminated with a runtime error, runtime error , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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