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SAP Knowledge Base Article - PreviewSymptom
You have created an E-mail Channel to create Tickets but it is not working, the Tickets are never created even though no error is shown.
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Environment
SAP Cloud for Customer core application
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail Channel ; B2B ; B2C ; Channel ; E-mail , KBA , b2b , b2c , email , contact , individual customer , account , LOD-CRM-SRP , Service Request Processing , How To
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