Symptom
Dashboards are not reflecting the same readiness values as Succession Org Chart
Environment
- Succession Org Chart v12
- Dashboards 2.0
Reproducing the Issue
- Succession Org Chart: Check nominee readiness (shows the updated values)
- Dashboards 2.0 (shows different values)
Cause
Readiness Rating scale is defined in the Back end XML Configuration however it is not defined/not updated in Rating Scale designer in Admin Center
Resolution
Define Readiness Rating Scale through Admin Center > Company Settings > Rating Scales > Readiness
You also need to define the rating scales across different locales to prevent issues with other users using a different locale.
To know more about defining locale specific rating scales, instructions are provided through this KBA: 2256398 - Localisation of Rating Scales
See Also
Keywords
Rating scales, localization, Readiness, Dashboards 2.0 , KBA , LOD-SF-SCM-REP , Reporting and Data Imports Exports , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem