2714549 - Total Repayment Amount is not updated correctly after changing Installment Status to Paid

An advance is configured with Auto Recovery = Yes. When an installment status is manually changed to Paid, Total Repayment Amount is not updated correctly.

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SuccessFactors Employee Central: Advances

Since the Auto Recovery field is set to "Yes", the following will happen:

• A Recurring Deduction or One Time Deduction record gets created with effective date = first installment date. If the number of installment is 1, then One Time Deduction Record is created, else a Recurring Deduction record is created.
• Installment records are created in Manage Data > Non Recurring Payment > Advance Installments.
• Installment Amount is calculated based on Advance Amount, Number of Installments and Installment Frequency.
• Payment Date is decided based on Recovery Format and Monthly Recovery Date or Week Number and Daye of Week. 
• Installment Status is always 'Not Paid' by default. 
• When the user pays for an installment (This information is not captured by system), the admin should go to Manage Data > Non Recurring Payment > Select the user's record > Change Installment Status to 'Paid' > Calculate remaining balance and update the field Balance Remaining. Once this is saved, these details will reflect in the UI under Current Advances section.
• If the admin should update installment payment details for multiple users, he/she can import the details. Please refer to Advaces guide for more information. 

When Auto Recovery is "No", then neither deduction records are created, nor installment records are created for Non-Recurring Payment.

Balance, Remaining, Status, Payment, Non-recurring, Recurring, Manual, Auto, Recovery, Deduction , KBA , LOD-SF-EC-ADV , Advances , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions