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SAP Knowledge Base Article - PreviewSymptom
When you create a new Service Ticket from a Sales Quote with External Notes, these notes are copied as suggestion in the new Ticket QuickCreate window.
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Environment
SAP CLOUD FOR CUSTOMER
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service Ticket, Ticket Description, Sales Quotes, Sales Quote External Notes, Note in Ticket, Ticket QC, Ticket QuickCreatte , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-SRP , Service Request Processing , Problem
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