SAP Knowledge Base Article - Public

2715516 - Company Structure Overview Error

Symptom

Application Error appears whenever structure is Selected in the Company Structure Overview

Environment

Employee Central

Reproducing the Issue

  1. Go to Company Structure Overview
  2. Select Company
  3. Select structure for example, Department
  4. Select a Department
  5. Application Error appears

Cause

This is a code issue due to be fixed in 1902

Resolution

  1. Admin Center
  2. Manage Data
  3. Select "Company Structure UI Configuration" and select the structure that fails 
  4. Set a value in field "levelCountEnum" (That defines which level the top node should start to count. Usually this is 1)
  5. If field "levelUiConfigEnum" is empty. Please also select a value here.
  6. Save

Engineers please see Internal Memo for Splunk example.

Keywords

Company structure Overview, application error, Department, ECT-108535, fingerprint=21f7da17b703fc0a3c1c8dc2f3386c6a441d7167 , KBA , LOD-SF-EC-CSO , Company Structure Overview , Problem

Product

SAP SuccessFactors Employee Central all versions