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SAP Knowledge Base Article - PreviewSymptom
You want to upload Leads using the excel template. When you fill both the first name and the last name of the Owner, you receive the error: "The value 'Firstname Lastname' of the field Owner is not valid".
When you enter only the last name or the Employee ID, the upload works and the Lead is being created.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
owner, name, employee, ID, upload leads, excel, import , KBA , LOD-CRM-LM , Lead Management , Problem
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