SAP Knowledge Base Article - Preview

2716158 - Error "Error Opening the Document" when viewing Lumira reports in BI Mobile on iPad

Symptom

  • Unable to open any Lumira report (including samples) in BI Mobile on iPad
  • Error: "Error opening the document"
  • Able to view other kinds of reports such as WebI reports
  • Already fixed the missing entries in web.xml as per KBA 2536378


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 SP04 Patch 01
  • Lumira 2.1 SP01 Patch 01
  • iOS 12.0.1
  • BI Mobile version: iOS 6.8.5.1
  • Windows Server 2008 R2

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Error Opening the Document, lumira 2.1, bi 4.2, bi mobile, iPad , KBA , MOB-APP-BI-SRV , Mobile BI Server , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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