2716763 - SAP HANA logon screen appears when connecting to SAP Analytics Cloud (SAC) Mobile Application on iOS

• SAP HANA logon screen appears when connecting to the SAP Analytics Cloud (SAC) Mobile Application on iOS via a reverse proxy URL.
  
  

• SAP Analytics Cloud

• For the SAC iOS App to work,  a reverse proxy URL with OAuth should be directed to the Direct URL. Please test on the browser if the reverse proxy URL/oauth (e.g.  https://<HOSTNAME>:<PORT>/oauth) directs to the Direct URL (e.g. https://<HOSTNAME.sapanalytics.cloud>/oauth, if it does not connect, then the reverse proxy needs to be configured. See KBA 2425006 - How to configure Apache reverse proxy to use it with SAP Analytics Cloud.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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