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2716772 - Introscope Enterprise Manager in Z/Linux and IBM Power Systems


Getting the following message errors when trying to start EM on Z/Linux or IBM Power Systems:

Message error 1)

12/15/17 02:33:34.997 PM EST [ERROR] [main] [Manager] The EM failed to start. /tmp/ /tmp/ wrong ELF class: ELFCLASS32 (Possible cause: endianness mismatch)

12/15/17 02:33:35.044 PM EST [INFO] [main] [Manager] Shutting down the Isengard server

Message error 2) 

The EM failed to start. /usr/sap/ccms/apmintroscope/work/ /usr/sap/ccms/apmintroscope/work/ cannot open shared object file: No such file or directory (Possible cause: can't load AMD 64-bit .so on a Power PC 64 LE-bit platform)

[INFO] [main] [Manager] Shutting down the Isengard server

[INFO] [main] [Manager] Orderly shutdown complete.

./ status: Enterprise Manager stopped



  • Introscope in any version
  • SAP Solution Manager 7.2
  • SAP Solution Manager 7.1
  • Power Big Endian Operating Systems


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


wily, wly, introscope manager, PPC64, ppc64-le, ppc64le , KBA , XX-PART-WILY , Introscope by CA Technologies , SV-SMG-DIA , Diagnostics , Problem

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