SAP Knowledge Base Article - Public

2717194 - Application Error on Measure When attempting to drill to detail

Symptom

When viewing data from Workforce Analytics measure page, an Application error is populated when a value is selected for drill to detail

Environment

Workforce Analytics (WFA)

Reproducing the Issue

Select a WFA measure which will then direct the user to the measure landing page. Users can then hover over values in the queries to populate the drill to detail feature. If the measure does not have drill to detail enabled, an application error will be populated.

Cause

Drill to detail has to be enabled for each measure in the backend. Due to different complexities of the measures, some measures do not have drill to detail enabled due to configuration.

The full list of affected metrics is:

80% of Employees
EOP Headcount - Excluding Generation Y
EOP Headcount - Non-High Performers
Number of Employees with Goals - Rating Decreased
Number of Employees with Goals - Rating Increased
Number of Employees with Goals - Rating Increased from Poor
Number of Employees without Active Goals
Performance Appraisal Rating Decrease
Performance Appraisal Rating Increase
Performance Appraisal Rating Static
Terminations - Tenure <30/90 Days
Terminations - Tenure <6/12 Months
Terminations - Voluntary (Less Retirements)
Terminations FTE - Voluntary (Less Retirements)
Total Workforce Annual Salary - Non-High Performers

Resolution

A product update will be released to remove the ability to select measures without drill to detail to prevent users from seeing the application error. Released 1811

Keywords

WFA, drill to detail, workforce analytics, analytics, reporting, DtD, measures, dimensions , KBA , LOD-SF-WFA-AWS , Analytics Workspace , Problem

Product

SAP SuccessFactors HCM Core 1808