2717346 - "Unexpected error occurred, please contact your Administrator when creating a Live Universe Connection in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

The following "Unexpected error occurred, please contact your Administrator" error occurs in SAP Analytics Cloud (SAC) when creating a Live Universe connection.

• Configuration of the prerequisites have been followed as per the guide below;

https://www.sapanalytics.cloud/guided_playlists/connect-sap-universe-live/

• Deployment of the SAP Live data Connect war file has been configured as per the guide below;

https://help.sap.com/viewer/8c42716c6977461b8eec8216a28ac1a6/4.2.6/en-US/25f4cef7fe5e40119a69581a12c9f4a6.html

• SAP Analytics Cloud 2018.19.4
• SAP Live Data Connect 1.x or 2.x
• BusinessObjects Business Intelligence Platform 4.2 SP5

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem