SAP Knowledge Base Article - Public

2717485 - The Logged in User is no Longer Visible in The RUI


In the RUI, the logged in Business User is no longer visible on the top right corner of the screen.


SAP Cloud for Customer

Reproducing the Issue

  1. Log into the RUI.
  2. The Business User name is no longer visible in the top right corner of the screen.


This has been the behaviour since the 1808 upgrade.


To see the Business User name you have to select the User icon on the top right corner of the screen. Only then will the logged in user name be visible.


KBA , rui , business user , right corner , LOD-CRM-HOM , Home Page , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions