SAP Knowledge Base Article - Preview

2717867 - Unable to authenticate. Please ensure your credentials are valid error when creating / using SAP S/4HANA Cloud Connection in SAP Analytics Cloud

Symptom

The following error occurs when you try to create or use an SAP S/4HANA Cloud Connection in SAP Analytics Cloud:

  • "Unable to authenticate. Please ensure your credentials are valid error"


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Environment

  • SAP Analytics Cloud Wave 20xx.xx
  • Live Data Connection to SAP S/4HANA Cloud via OAuth 2.0 (with SAML SSO IdP enabled on SAC)

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Live data connection to S/4H Cloud - Unable to authenticate , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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