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SAP Knowledge Base Article - PreviewSymptom
"All Objects" Search of ITSM documents in CRM WebClient UI central search does not show the "Solution Category" of a ITSM document ("Category" field is blank in the search result) even though the field "Solution Category" is correctly filled in the document.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
ESH, AIC_ES_UI_APPL, Solution category, All objects, search, CRM Web UI, ITSM , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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