SAP Knowledge Base Article - Public

2718393 - Rating Labels Different Between Profile and Forms

Symptom

Ratings in Trend Blocks (Overall Performance, Potential, Competency, Objective) displays a different rating label than what is displayed on the Forms.

Environment

  • SAP SuccessFactors Employee Central

        People Profile-Trend

  • SAP SuccessFactors Performance Management

Reproducing the Issue

User has a completed PM form that is feeding data to a People Profile Block, but the rating label displays in the Forms is different from what is displayed in the People Profile block.

Cause

The SysOverall blocks in People Profile will read data from a different database table than Forms.

If you alter the rating label in Admin Center > Rating Scales, the Form will display the old label, but SysOverall blocks in People Profile will display the new label.

Resolution

This is expected.

If you want to alter the rating Scale, please create a new rating Scale to avoid impacting existing forms.

Keywords

Scales, Ratings, Performance Block, Portlet, mismatch, trend , KBA , LOD-SF-EP-TRD , Trend Elements , How To

Product

SAP SuccessFactors HCM Core all versions