Symptom
There is no possibility to add the Quantity, the Net Value or the Amount fields in the Customer Return form.
Environment
SAP Business ByDesign
Reproducing the Issue
Follow the steps below to reproduce the issue for the standard return template:
- Go to the Sales Orders work center.
- Go to the Returns view.
- Show All Returns and Find ABC (ABC represents the return ID).
- Open the return ID ABC.
- Select the Preview button.
- The PDF form does not show the Quantity, the Net Value or the Amount fields.
Follow the steps below to check if the fields are available in the Easy Form Editor:
- Go to the Application and User Management work center.
- Go to the Business Flexibility view.
- Open the template for the Customer Return in Easy Form Editor.
- No data source is available for the Quantity, the Net Value or the Amount fields.
Cause
SAP Business ByDesign does not support the fields Quantity, Net Value and Amount in the customer return form.
Resolution
We have added this as a new requirement for future releases.
Keywords
KBA , AP-SLO , Sales Order Processing , How To
Product
SAP Business ByDesign all versions