SAP Knowledge Base Article - Public

2719010 - Employee Central - Off Cycle Event Batch

Symptom

This is a collection of useful articles related to Off Cycle Event Batch

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

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Reproducing the Issue

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Before opening an case with Product Support:

Please be sure that before you open a support case with Product Support, you have performed the following sanity checks on your configuration/data - bearing in mind most issues are due to a configuration issue:

  • The feature is correctly enabled, as described in the related Implementation Handbook  (or you can refer to the Implementing and Configuring Employee Payments in Employee Central handbook for Grade Step Progression);
  • Correct permissions are granted to the administrator/end-user to be able to use the tool;
  • Has the configuration changed, recently?
    • Was it working before the recent changes?
    • Can the recent change be un-done so re-testing can be performed?
  • Can the issue be reproduced for just 1 or multiple admins?
    • If the issue is reproducible for all it is still likely to be a permissions issue.
    • If it seems to be related to 1 or a small admin population - the next step is to check and verify the permissions are correctly granted.
  • Is the rule correct? (Ensure that any recent configuration changes you have made have not caused any rule corruptions).

Cause

Tips & Tricks

Below are some tips and tricks recommended by Product Support, which you should consider first before opening a Support case

 

FAQ Index

 

How To

When you are creating the Off Cycle Event Batch object there are some important fields that need to be configured:

Field Name What does it do
Code For information on how these fields work, please refer to the Implementation Handbook here.
Associated Rule
Base Object
Off Cycle Event Batch User Group
Include all matched records in every run
Include Inactive Records
Include Only Current Record
Status
Frequency
Day of Execution

 

  • 2727185 - Employee Central - Off Cycle Event Batch: How the Scheduled Job Works
  • 2592167 - How to Create a User or Group of Users for an Off Cycle Event Batch Job
  • 2590361 - Off Cycle Event Batch – Include All Matched Records in Every Run
  • 2457150 - "CREATE " functionality in Off Cycle Rule

 

Examples/Use Cases

  • 2533061 - Initiate PM Form On Job Change Event: How to Configure the Off Cycle Event Batch for future dated Scenarios.
  • 2552148 - Propagate Department Changes to Fields in Job Information with Off Cycle Event Batch

 

Configuration Errors

  • 2438830 - Job Info to Position Sync not working with Off Cycle Event Batch
  • 2503205 - Off Cycle Event Batch Job Failed Caused by Invalid Rule Configuration

Resolution

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When opening a support case, please ensure the following information is attached to the case

  • Screenshot of the Error Message - also copy/paste the content of the error message to the case if possible (for JAVA errors or errorIds);
  • Timestamp - copy/paste the text from the "Show Version Information" popup into the case;
  • Is the issue replicable for all users or just some/one?;
  • Screenshots of granted users Role-Based Permissions settings;
  • Screenshots of the rule executed by the event batch;
  • Please provide detailed steps to reproduce the issue you are encountering - preferably including screenshots. Please make sure that the screenshot is full screen (meaning to show complete web page view);
  • When creating an issue, please answer following questions (answer whichever is applicable, if a question doesn't apply in a scenario then answer "Not Applicable"):
    • Did this issue start recently?
    • Was the same feature or functionality working before?
    • Is the issue reproducible for other users?
    • If the issue is related to a Picklist or Object field, then please attach an export of the Picklist/Object data.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Configuring an Effective-Dating Rule as an Off-Cycle Event Batch   or Guide: Using Batch Rules Processing with the Off Cycle Event Batch in SAP SuccessFactors

See Also

  • 2315109 - Employee Central - Tips & Tricks from Support 
  • 2592167 - How to Create a User or Group of Users for an Off Cycle Event Batch Job

Keywords

off cycle event batch, ec, faq, BizX Daily Rules Processing Batch, offcycle, configuration, troubleshooting, Off Cycle Event Batch Job, FAQ , KBA , LOD-SF-EC-JOB-OFF , Off Cycle Event Batch , LOD-SF-EC , Employee Central , LOD-SF-EC-CMP-PSC , Pay Scales - Obj Structure, Increases & Grade Step , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions