2719168 - Application Error appears when clicking "Continue" in Job Information in Add New Employee

An Application Error appears when clicking on 'Continue' in Job Information in Add New Employee Wizard.

fingerprint=f76415d391643284c37535466c1cb19d1eadee37

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central

1. Go to Add New Employee.
2. Enter all the details as needed.
3. In Job Information section, when you click on Continue, you will get an error similar to below with fingerprint=f76415d391643284c37535466c1cb19d1eadee37:

The Country used for the Company or Legal Entity does not exist or is inactive in the system.

For Product Support: See Internal Memo

1. Go to Manage Data > Legal Entity.
2. Select the Legal Entity used for the New Hire and check the Country selected.

3. In Manage Data, select Country then click Advanced and set "Include Inactives" to Yes.
4. Search for the Country. Click Take Action > Make Correction and set the Status to Active, then Save.

f76415d391643284c37535466c1cb19d1eadee37, com.successfactors.genericobject.bean.businessobjects.Country.getInternalId(), null object loaded from local variable 'countryGO', application error, hire , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem