SAP Knowledge Base Article - Public

2719229 - Receiving Error: 'Unable to initiate onboarding process. [ErrorCode 500; ErrorMessage- Can't update AssignedTo column.] ' [Integration with RCM] - Onboarding 1.0

Symptom

Unable to initiate onboarding process. [ErrorCode 500; ErrorMessage- Can't update AssignedTo column.]

Environment

  • SAP SuccessFactors Recruiting
  • SAP SuccessFactors Onboarding 1.0 - All Versions

Cause

Assignee of the activity or hiringmanager have a group name with a special character assigned to his/her permission

Resolution

Rename the group and remove special character/symbol

Keywords

Recruiting, RCM, Integration, RCM-ONB, RCM-INT, Unable to initiate onboarding process. [ErrorCode 500; ErrorMessage- Can't update AssignedTo column.] , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions