SAP Knowledge Base Article - Preview

2719721 - Unique email address for External Users registered via Learning Sites

Symptom

When external users register through Sites and they add an email address that is already linked to another user, a warning message appears:

Incorrect warning error.png

However, in System Admin>Configuration>System Configuration>LMS_ADMIN the value 'selfRegistrationUniqueEmailAddressRequired' is set to 'True'

This setting should prevent the user from registering and provide a validation error as follows:

Expected validation error.png


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

External Site, External User, Register, Unique email, selfRegistrationUniqueEmailAddressRequired, user already exists with an email address, user already exists, , KBA , LOD-SF-LMS-EXT , Sites and External Users , LOD-SF-LMS , Learning Management System , How To

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