Symptom
- SAP Transportation Management where Automatic Tendering maintained to send RFQ to Carriers via E-mail.
- In customizing (transaction SPRO) under SAP Transportation Management > Transportation Management > Freight Order Management > Tendering > Define General Settings for Tendering in Dialog Structure 03 - E-mail and SMS Content, the field General Settings > E-Mail Address for Automatic Inbound Handling is maintained.
- RFQ E-mails are not sent out to Carriers.
- Enhanced error logging for tendering is activated via checkpoint group "/SCMTMS/TEND_LOG" as described in SAP Note 1874890 and the /SCMTMS/APPLOG entry displays error: "User * does not exist" (Message class:01 number:124).
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Environment
- SAP Transportation Management 9.x
- SAP Transportation Management embedded in S/4HANA 1709
Product
SAP S/4HANA 1709 ; SAP Transportation Management 9.0 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4 ; SAP Transportation Management 9.5
Keywords
email, Request for Quotation, , KBA , TM-FRM-FRT , Freight Tendering , Problem
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